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Return and Refund Policy at Bripure: Ensuring Your Satisfaction
At Bripure, we are committed to providing you with the highest quality natural products and an exceptional shopping experience. However, we understand that there may be instances where you may need to return or exchange a product. That's why we offer a straightforward and hassle-free return and refund policy to ensure your satisfaction.
Detail of Return and Refund Policy:
7-Day Return Policy: We offer a generous 7-day return policy from the date of delivery for eligible products. If you are not completely satisfied with your purchase, simply contact us within 7 days of receiving your order to initiate the return process.
1. Eligibility Criteria: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Products that have been opened or used may not be eligible for return.
2. Return Procedure: To initiate a return, please contact our customer support team at info@bripure.com or call us at +91 90847 22062. Our friendly and knowledgeable team will guide you through the return process and provide you with a return authorization and instructions for returning the product.
3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure safe and timely return delivery.
4. Refund Process: Once we receive the returned product and verify its eligibility, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
5. Exchanges: If you wish to exchange a product for a different item, size, or color, please contact our customer support team, and we will assist you with the exchange process.
6. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately, and we will arrange for a replacement or refund at no additional cost to you.
7. Contact Information:
Email: info@bripure.com
Phone: +91 90847 22062
At Bripure, your satisfaction is our top priority, and we strive to make your shopping experience as seamless and enjoyable as possible. If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us. Thank you for choosing Bripure for your natural wellness needs.
Warm regards
BRIPURE
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